Frequently Asked Questions

How can I customize your products for my corporate gift program?
Our corporate gift guide will show you how we artistically tailor our designs to include a company name, date, or custom message. Customizaiton is available with any collection we offer! We can tastefully integrate logos or other branding requirements to our products, no problem.
What if I just want to order your in-stock styles, in giftable bundles?
Our corporate gift guide provides some ideas of wine country gift bundles perfect for group gifting. We can also brainstorm beautiful packaging and fulfillment solutions within your time frame and budget. If you do not wish to customize our products, we still offer a corporate gift bulk order discount.
Do your prices change if my quantities are high?
The prices you see on our website are retail prices. For corporate gift packages, we offer attractive discounts and larger quantities on many items, as well as special discounts on by-collection bundles.
What quantities do I need to purchase to place a custom order?
Our minimums for customized products are relatively low, and start in the dozens for our drinkware and totes, up to a hundred for custom casted pewter items. For non-custom goods, you can view our standard minimums on our website.
What are your customization fees?
Design fees per collection—for instance, if you wanted to customize our TOAST design with your name or event, or WORLD CLASS with your company’s title spelled out—range from $25-$100.
Can I use custom colors?
Absolutely! We can PMS match your color with our manufacturers. Multiple colors subject to extra charges, depending on the product.
Who can I contact to get more information about customizing Mercantile 12 products?
Email info@mercantile12.com and we will be happy to get creative with you! Or, call us: 206.772.2612.